Frequently asked questions

You pay the whole term once at checkout, for example 36 months for a 3-year term, and the service runs for the full term at that price. When the term ends, it renews for the same term at the price you paid. If a price ever has to change, we'll email you at least 30 days before.

No. Hosting and server plans renew at the price you paid. If a price ever has to change, you get at least 30 days of email notice and can cancel before renewal. Domains renew at the renewal price listed on the domains page.

No. Monthly plans are billed one month at a time, and you can cancel before any renewal date.

Only Managed VPS on monthly billing, which has a one-off $10 setup fee. All other products and all 1 to 3 year terms have no setup fee.

Visa, Mastercard and American Express cards, Apple Pay and Google Pay through Stripe, and PayPal. Apple Pay and Google Pay appear when your device and browser support them.

No. Prices on this site exclude taxes. Checkout shows any tax that applies to you and the total before you pay.

Choose a plan and term on any product page or the pricing page and press Order. You go to our secure cart at portal.serverserv.com, where you create an account, add a domain if you need one and pay.

Your service is set up after payment. Your login details are emailed to you and shown in your client area.

Yes. Request an upgrade to a bigger plan from your client area at any time; you see the price before you confirm. To change your billing term, open a billing ticket before your renewal date.

Request cancellation from your client area before the renewal date, and the service will not renew. The billing policy explains cancellation in full.

Yes. If you're new to serverserv, you can cancel your first order within 14 days and get your money back. Domains, software licences and setup fees aren't included, and the refund policy has the details.

serverserv web hosting starts at $9.99 a month on monthly billing for the Starter plan, or $3.99 a month on a 3-year term. Business starts at $5.99 a month and Enterprise at $68.05 a month on 3 years. 1 to 3 year terms are billed once for the whole term.

No. Your plan renews for the same term at the price you paid. If a price ever has to change, you get at least 30 days' email notice and can cancel before the renewal.

Per month, yes. Starter is $9.99 on monthly billing, $5.99 a month on 1 year and $3.99 a month on 3 years. Monthly has no contract, and you can ask billing to switch to a longer term before your renewal date.

Yes, on most plans. Starter hosts 1 website and Business hosts 10. Growth, Agency and Enterprise host unlimited websites within their storage.

Starter includes 5 email accounts and Business includes 25 on your own domain. For larger mailboxes or shared calendars, add Business Email, priced per mailbox.

You need a domain for your website. Register a new one or transfer one you own on the domains page, in the same checkout as your hosting.

Yes. Request an upgrade from your client area at any time, for example from Starter to Business when you add more websites.

Yes. After you order, open a ticket and tell us where your site is hosted now. We will reply with the steps for your site.

Visa, Mastercard and Amex cards, Apple Pay and Google Pay through Stripe, and PayPal. Prices are shown in US dollars.

Yes. If you're new to serverserv, you can cancel your first order within 14 days and get your money back. Domains, software licences and setup fees aren't included, and the refund policy has the details.

It is unmanaged. You get full root access and manage the server yourself. If you want our team to handle updates and security, choose Managed VPS.

Yes. KVM gives your server its own kernel, so Docker and Docker Compose install and run normally. For more than a couple of containers, KVM 1 or larger gives you more room than KVM Mini.

Choose your operating system in the order form; the list shown there is what is available. You can reinstall from your client area later.

No. Your VPS renews for the same term at the price you paid. If a price ever has to change, we email you at least 30 days before renewal and you can cancel first.

Yes. You can pay by Visa, Mastercard or Amex, Apple Pay or Google Pay (all through Stripe) or PayPal. Prices are in USD.

Yes. Request an upgrade to a bigger plan from your client area, from KVM Mini all the way to KVM 5.

Your server is set up after payment. The login details are emailed to you and shown in your client area.

Yes. With root access you can install any control panel that supports your Linux distribution. Paid panel licences, such as cPanel, are bought separately by you.

Open a ticket before you order and tell us what you are running and where your users are. We will confirm what fits your project.

You can get your money back within 14 days on your first order. Domains, software licences and setup fees aren't included. Other payments for active services follow our refund policy.

Yes. Every Windows RDP plan includes the Windows Server licence in the price, on monthly billing and on 1, 2 and 3 year terms.

Choose the version in the order form; the list shown there is what is available. If you need a specific version, open a ticket before you order.

On Mac, iPhone, iPad and Android, use Microsoft's Windows App (formerly Remote Desktop). On Linux, use an RDP client such as Remmina. Sign in with the IP, username and password from your welcome email.

Yes. You have administrator access, so you can install MetaTrader 4, MetaTrader 5 and trading bots, and they keep running after you disconnect. See our guide to a Windows VPS for MT4 and MT5.

Windows Server allows two administrator sessions at once. More users need RDS client access licences, so open a ticket before you order if you need them.

No. Your server renews for the same term at the price you paid. If a price ever has to change, we email you at least 30 days before renewal and you can cancel first.

Yes. Request an upgrade from your client area, up to Windows RDP 4 with 8 vCPU and 32 GB RAM.

You can pay by Visa, Mastercard or Amex, Apple Pay or Google Pay (all through Stripe) or PayPal. Prices are in USD.

Your Windows server is set up after payment. The IP address and login details are emailed to you and shown in your client area.

You can get your money back within 14 days on your first order. Domains, software licences and setup fees aren't included. Other payments for active services follow our refund policy.

Our team handles operating system updates, security hardening and firewall setup, monitoring, and help installing or configuring software on your server. The full scope is in our service terms.

Tell our team when you order if you need root access. On managed plans we keep the server secure and up to date for you, so we will agree access with you for your project.

Backups and control panels are not listed in the plan specs. Open a ticket before you order and we will confirm what is available for your project.

Yes, we can help. Open a ticket and tell us where your site is hosted now; our team will tell you the steps for your site.

There is a one-off $10 setup fee on monthly billing only. There is no setup fee on 1, 2 or 3 year terms.

No. Your Managed VPS renews for the same term at the price you paid. If a price ever has to change, we email you at least 30 days before renewal and you can cancel first.

Yes. Request an upgrade from your client area, up to Managed VPS 4 with 8 vCPU and 32 GB RAM.

You can pay by Visa, Mastercard or Amex, Apple Pay or Google Pay (all through Stripe) or PayPal. Prices are in USD.

Your Managed VPS is set up after payment, and the access details are emailed to you and shown in your client area.

You can get your money back within 14 days on your first order. Domains, software licences and setup fees aren't included. Other payments for active services follow our refund policy.

OpenClaw hosting is a server with the OpenClaw AI agent installed so it runs around the clock. At serverserv you get your own KVM VPS with OpenClaw pre-installed and set up; you add your model provider and pair your chat apps.

No. You bring your own API key from a provider such as Anthropic, OpenAI or Google, or sign in with a supported subscription, and you pay that provider directly. Your plan covers the server and the setup.

The official minimum is 1 GB RAM and 1 CPU core, with 2 GB or more recommended when the model runs in the cloud. Allow about 2 GB more per headless browser, and much more for a local model. See our OpenClaw VPS requirements guide.

Yes. The project was called Clawdbot and then Moltbot before it was renamed OpenClaw on 30 January 2026. It is the same open-source agent.

No. With a cloud model, OpenClaw routes messages and runs tools, which needs little CPU. A local model can run on CPU with enough RAM, but it is much slower than a cloud API.

OpenClaw Starter is $14.99 a month on monthly billing or $10.99 a month on a 3-year term, and it renews at the price you paid. Larger plans go up to Enterprise Scale with 18 vCPU and 96 GB RAM.

OpenClaw is an AI agent you talk to in chat, and it decides how to do a task. n8n is a visual workflow tool that runs the steps you design. For workflows, see n8n hosting or our guide to OpenClaw vs n8n.

Yes. Request an upgrade from your client area at any time, for example when you add browser automation or more agents.

No. Your plan renews for the same term at the price you paid. If a price ever has to change, you get at least 30 days' email notice and can cancel before the renewal.

Pay by Visa, Mastercard or Amex card, Apple Pay or Google Pay (through Stripe) or PayPal. Prices are shown in US dollars. Refunds are handled under our refund policy.

n8n hosting is a server set up to run the n8n workflow automation tool. serverserv gives you your own KVM VPS with n8n Community Edition installed and set up, ready to open in your browser.

n8n Community Edition is free to use under n8n's Sustainable Use License for your own business or personal use. You pay for the server it runs on; at serverserv that starts at $10.99 a month on a 3-year term, or $14.99 billed monthly.

No. Community Edition does not cap workflows or executions, and we add no limit. Your server's CPU and RAM set the practical limit. By comparison, n8n Cloud Starter allows 2,500 executions a month at the time of writing.

A small setup runs on 2 vCPU and 4 GB RAM, which is our n8n Starter plan. Move to 8 GB or more for busy webhooks, large data or many AI steps, and more again for queue mode with several workers.

Features that need an n8n Business or Enterprise licence key: SSO, sharing workflows and credentials between users, projects, environments, Git, external secrets, log streaming, multi-main mode and custom variables. Workflows, executions and queue mode are not limited.

You can run workflows for your own business, and n8n's licence FAQ allows building workflows for clients on your own instance if they cannot edit them. You may not resell editor access or let your clients build workflows on the server without a commercial licence from n8n. See our n8n licence guide.

Yes. Export your workflows as JSON and import them on your new server. Credentials are encrypted with each instance's key, so plan to re-enter them; open a ticket if you want help.

No. Your plan renews for the same term at the price you paid. If a price ever has to change, you get at least 30 days' email notice and can cancel before the renewal.

Yes. Request an upgrade from your client area at any time, for example when your workflows need more RAM.

Pay by Visa, Mastercard or Amex card, Apple Pay or Google Pay (through Stripe) or PayPal. Prices are shown in US dollars. Refunds are handled under our refund policy.

Email Business costs $1.99 per mailbox a month on monthly billing, $19.99 a year, or $56.99 for 3 years, about $1.58 a month. Email Suite costs $2.99 a month, $29.99 a year, or $85.99 for 3 years, about $2.39 a month. Every price is for one mailbox.

No. Your plan renews for the same term at the price you paid. If a price ever has to change, you get at least 30 days' email notice and can cancel before the renewal.

Yes. Use a domain you already own or register one on the domains page. Our guide explains how much a domain costs.

Yes. Connect any mail app that supports IMAP and SMTP, including Outlook, Apple Mail, Thunderbird and the mail apps on iPhone and Android, or use webmail in a browser.

Web hosting plans include email accounts alongside your website (5 on Starter, 25 on Business). Business Email is a separate service with 10 or 25 GB per mailbox, plus calendars and contacts on both plans.

For email alone, usually yes. At the time of writing Google Workspace Business Starter lists at $7.00 to $8.40 per user a month, while serverserv Business Email starts at $1.58 per mailbox a month on a 3-year term or $1.99 monthly. Google Workspace includes its office apps, so choose it if your team works in them.

Yes, we can help. After you order, open a ticket and tell us which provider you use now. We will reply with the steps for moving your mail.

Yes. Add mailboxes or request a bigger plan from your client area at any time.

Visa, Mastercard and Amex cards, Apple Pay and Google Pay through Stripe, and PayPal. Prices are shown in US dollars.

Yes. If you're new to serverserv, you can cancel your first order within 14 days and get your money back. Domains, software licences and setup fees aren't included, and the refund policy has the details.

Type the name into the search box on this page. The result shows whether the domain is available and its price, and you can add it to your cart straight away.

You choose the length at checkout from the terms offered for that extension. Most extensions start at 1 year, and .ai starts at 2 years. Renew before the expiry date to keep the domain.

The renewal price for every extension is in the price table on this page. For example, a .com costs $13.99 for the first year and $18.99 per year to renew.

Availability depends on the extension, because some registries do not allow privacy protection. Where it is offered, it is shown as an option at checkout.

Unlock the domain at your current registrar, get its EPP code, then search for the domain on this page, press Transfer and enter the code at checkout. Approve the transfer if your old registrar emails you.

An EPP code, also called an authorization or transfer code, is a password for your domain. Your current registrar gives it to you, usually in its control panel, and you enter it at checkout to prove you own the domain.

Most transfers finish within 5 to 7 days. Approving the request at your current registrar can make it faster.

Yes, for most generic extensions such as .com, .net and .org. The year is added to your current expiry date, so you lose no time you already paid for. Some country extensions, such as .uk, transfer without adding a year.

We send renewal invoices before the expiry date. If a domain expires, its website and email stop working until it is renewed. Grace and redemption periods, and their fees, depend on the extension; see our domain registration terms.

The domain is your address on the internet, such as yourname.com. Hosting is the server space where your website or app runs. You need both for a website, and you can buy them in one checkout.