Sub-processors
Last updated 15 October 2026
This page lists the third-party providers ("sub-processors") that serverserv uses to run its website, client area and services, and that may process personal data. It applies to our customers, website visitors and anyone covered by our Privacy Policy or Data Processing Addendum. Each provider is bound by a contract or terms that require it to protect personal data.
1. Providers that may process data you store on our services
These providers may have access to Customer Data under our Data Processing Addendum.
| Provider | Purpose | Data | Location |
|---|---|---|---|
| Data-centre and server providers in North America (named on request) | Data centres, servers, power and network for all services and for the client area | All data stored on our services | North America |
| Open-Xchange (OX App Suite), for Business Email plans | Business email mailboxes, spam and virus filtering | Email content and mailbox data | North America |
2. Providers that process account, billing and website data
For this data serverserv is the controller. The providers below act for us, or as independent controllers where they must under their own rules (for example payment providers and registries).
| Provider | Purpose | Data | More information |
|---|---|---|---|
| Stripe | Card, Apple Pay and Google Pay payments, fraud prevention | Name, email, billing address, payment details, IP address | stripe.com/privacy |
| PayPal | PayPal payments | Name, email, payment details | paypal.com privacy |
| NameSilo | Domain registration, renewal and transfer, and the registries for each extension | Domain contact details (name, organisation, address, email, phone) | Our Domain Registration Agreement |
| Sent from serverserv's own mail server | Sending account, invoice and support emails | Name, email address, email content | Provider's privacy policy |
| None | Fraud screening of new orders | IP address, email, billing address | Provider's privacy policy |
| tawk.to | Live chat on our website | Chat messages, name and email if you give them, IP address, browser data | tawk.to privacy policy |
| Google Analytics (Google) | Website statistics, only after you press Accept | Pseudonymous identifiers, pages visited, device and approximate location | policies.google.com/privacy |
3. Changes to this list
We update this page before a new sub-processor starts processing Customer Data, with the notice described in our Data Processing Addendum. To be told about changes by email, or to object to a new sub-processor, email [email protected].
Questions about this policy? Contact us or open a ticket in the client area.